Salford Housing Association Tenant Responsibilities and Repair Obligations.
As a housing association tenant, you have a series of repair and upkeep obligations, mostly for functions inside your residential or commercial property.
For instance, if you or somebody visiting your home inadvertently or intentionally triggers damage, you’ll be the one responsible for repairing it.
If something happens and repair work is needed then you must inform your landlord as soon as possible.
They might consent to carry out residential or commercial property repair work and upkeep themselves and then recharge the expense to you, or they may accept you fixing it.
By law, in every tenancy arrangement it will state that you must admit for repair: your property manager or their representative can access your home as long as they offer you a minimum of twenty-four hours notice.
In an emergency situation, for example if a pipeline has burst, and they can’t call you then they hold the right to go into the residential or commercial property without your permission.
You are accountable for using your home in a “tenant-like” method, which normally indicates:.
Carrying out minor repair work yourself i.e. changing merges and light bulbs.
Keeping your house reasonably tidy.
Not causing damage to the residential or commercial property – including visitors.
Utilizing any fixtures and fittings properly, for example, not blocking a toilet by flushing something inappropriate down it.
It is very essential to keep in mind that at no point during the occupancy do you can stop paying or decline to pay lease.
Even if your property manager has actually failed to perform repair work, you should continue to pay rent up until completion of the tenancy.
If you think you must not have to pay the full amount, you can form a complaint with the proprietor in which you can state your factors.
What Is A Housing Association?
No guide to making housing association grievances would be total without a complete description of what a real estate association is. These are non-profit making business, which own several residential or commercial properties, and are in the business of leasing these residential or commercial properties out.
Where a personal property owner might just have one or a handful of properties, a real estate association might possibly be renting out hundreds at a time. All of the revenue made from renting goes towards keeping and enhancing the homes, as well as extending the residential or commercial property portfolio. Real estate association homes that are rented to low-income groups is frequently given the name social real estate. It is the in fact non-profit making organisation you would make a claim for real estate association payment against.
We can help you with real estate association settlement claims, call us on the number down at the end of this guide to discover how we can assist you.
Following Your Housing Association’s Complaints Process
Your Housing association will have its own formal complaints procedure. You must have been given information of this treatment when you signed your tenancy agreement. If you don’t have it, call your Housing association and ask for a copy in writing.
You need to follow this treatment appropriately, just when this treatment fails to get your Housing disrepair repaired, will there be a route to making a payment claim.
We can help you to make personal injury claims for an injury or illness caused by Housing disrepair. Call us on the number down near the bottom of this guide to begin your claim today.