What Are my Housing Association Repair Obligations and Requirements?
As an occupant you do have a certain amount of responsibility to keep where you live clean, safe and neat, your regional authority or housing association likewise has a lot of repair and maintenance responsibilities.
Social Housing proprietors are accountable for the majority of repair work in your home, including any damage or disrepair impacting:.
the structure/exterior of the building i.e. the roof, walls, windows and external doors.
central heating, gas fires, fireplaces, flues, ventilation and chimneys.
water supply, pipelines, sinks, toilets and baths.
external drains and guttering.
gas pipelines, electrical wiring and any home appliances supplied i.e. if a washing device is provided the landlord is most likely accountable if it breaks.
typical areas like lifts and entrances.
If you reside in a house of numerous occupation or an HMO, your landlord has even more responsibilities for fire and basic security, water system and drainage, gas and electrical energy and garbage disposal.
These must be detailed in your occupancy contract, which our Housing disrepair solicitors can help you understand if you feel like you can claim against your proprietor or social housing association.
We can send somebody over to inspect the damage to your house if you reside in social Housing to assist us examine if you can make a claim.
Contact us.
How to Complain About Stanley Repairs and Maintenance
If you require to grumble to the housing association, there are 3 main techniques for doing this. The very first technique needs to be used in all cases; the other 2 will depend on the nature of the real estate repair work. Likewise, you can potentially pursue property owner payment for trouble for really having to make a claim.
The very first technique is to call your housing association and follow their formal complaints procedure. This need to be detailed in your tenancy arrangement.
The second approach is to complain to the Housing Ombudsmen Service. A Government body particularly tasked with taking care of the occupants’ rights.
The third method only works for health-threatening housing disrepair. Such as payment for disrepair example would be major, health-threatening mould. And in these cases, you can make a problem to the Environmental Health Department, who handles any problems that cause a health risk to the public.
We can likewise advise you about the very best complaints procedure to follow, call us on the number at the bottom of this guide to discover how.
Following Your Housing Association’s Complaints Process
Your Housing association will have its own protests procedure. You ought to have been offered details of this procedure when you signed your tenancy arrangement. If you don’t have it, call your Housing association and ask for a copy in writing.
You must follow this treatment properly, just when this treatment stops working to get your Housing disrepair fixed, will there be a route to making a settlement claim.
We can help you to make accident claims for an injury or health problem caused by Housing disrepair. Call us on the number down near the bottom of this guide to start your claim today.
